Support - INFONORAY

Need help with an INFONORAY order, sizing, your account, or an upcoming drop? We’re here to help.

Customer Support

For order questions, please include your order number so we can help you faster.

Orders & Shipping

Questions about an order, delivery, or shipping?Contact us with your order details and we’ll help you understand the current status.

Returns

Need help with a return or refund? Please contact support before sending anything back so we can guide you through the applicable process.

Account & Bag

If you’re having trouble signing in, creating an account, or keeping items in your bag, contact us and we’ll help you get back to shopping.

Limited Drops

INFONORAY releases limited stock monthly. If you have a question about a current or upcoming drop, our support team can help with general release information and access questions.

Before You Contact Us

Include your order number for order-related questions.
Tell us what you need help with as clearly as possible.
If something is not working on the website, include the page or feature where you encountered the problem.

We appreciate you choosing INFONORAY.